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Support: Requests & Feedback

Feature requests; criticism.

users complaining (63 posts)

Started 1 year, 7 months ago by: abcde666

  • Profile picture of abcde666 abcde666 said 1 year, 7 months ago:

    I do have a Standard-BP-install using BP 1.2.4.1
    All my users are complaining how un-logic and difficult it is to understand the website.

    Anyone received any similar feedback or is your site just running fine ?

  • Profile picture of paulhastings0 paulhastings0 said 1 year, 7 months ago:

    That sounds highly like a matter of opinion. What’s the average age of your userbase?

    While I’ve had the occasional complaint, I would say that it’s just a normal process. Your users will eventually get used to the site. I would say that BP’s “complicatedness” is somewhere above Twitter’s but below YouTube’s.

  • Profile picture of justbishop justbishop said 1 year, 7 months ago:

    I haven’t had anyone complaining, really, but I do have new members constantly saying that it’s going to take them a while to figure out how things work. I’m pandering to a vbulletin forum crowd, but most of them are also Facebookers, so I don’t really understand what’s so confusing for them *shrug*

  • Profile picture of Peterverkooijen Peterverkooijen said 1 year, 7 months ago:

    I don’t understand this site myself since the latest changes. I have no clue which messages are internal mail, or part of a group, or a forum post. I have a hard time finding my previous posts or threads I’d like to follow.

    I’ve argued this before: Bolting old-fashioned forum logic (bbpress) on top of the newer social networking structures has thrown Buddypress into disarray. Flame away…

  • Profile picture of abcde666 abcde666 said 1 year, 7 months ago:

    I do agree with you Peter. The BuddyPress.org website has become so complicated, I am actually very confused when using it. It was much simpler before with the old design. Also I do not understand why Private-Messages have disappeared ? The “Followers” and “Following”-stuff is quite complicated as well and not thought through at all.

    Anyway, for my website I am going to strip-out the Forums-component, as both Forums and Activity make it quite confusing for my users.
    I am actually quite disappointed of BuddyPress due to the promised but missing features e.g. “Privacy”, “Properly Working Private-Groups” and “Blog-Posts from the Front-End” and am thinking of using another software than BP. Also feedback and information from the Core-developers on the status of implementation of those features is lacking considerably.

    Once again: KISS (Keep It Simple & Stupid)

  • Profile picture of dennis_h dennis_h said 1 year, 7 months ago:

    First, I think we can all agree on 2 things, BP has some major logic flaws and BP is the best community CMS available today.

    Yes, I have received “complaints.”

    Most if not all the confusion revolves around the Activity Stream. Logically when you reply to a blog post or blog comment it should show up on the Blog post page, same with forums. Now I have read the debates here on why the Activity Stream should be a separate thing, but to be honest those arguments sound like a Microsoft engineer defending all the IE bugs as an efficient way of coding. Which may be true, but Betamax lost out to VHS, HDDVD lost out to BluRay and IE lost out to open standards. No matter how logical something may be to a programmer the user has the finial word.

    PS
    If Group Forums are activated that should be the Group default tab. ;)

  • Profile picture of justbishop justbishop said 1 year, 7 months ago:

    I whole heartedly agree with @dennis_h about the forums being the group default tab/group landing page. I honestly don’t even understand the point of having both group forums and group activity streams. It’s very confusing. On my site, I’ve done the little hack found here in the support forums to make groups open directly onto the group’s forum, and put a conditional around the group activity stream post box so that only group admins can even see it.

  • Profile picture of thelandman thelandman said 1 year, 7 months ago:

    Well, if you want to use BP to power your site then get your hands dirty and make your site not so “confusing” by hacking away at your BP theme. BP out of the box isn’t the prettiest and most straight forward plugin. If you want your BP powered site to have easy navigation then then dig in to the templates and sort it out or pay someone to sort it out.

  • Profile picture of modemlooper modemlooper said 1 year, 7 months ago:

    I agree with @thelandman OOB Buddypress is the whole kitchen sink but you can cut a ton out via custom themes.

    BP groups are basically a facebbook fan page. It has the exact same features. So if people are on FB then they clearly can understand the UI of BP. Maybe changing forums to discussions? It’s the site wide activity feed that in my opinion creates the most confusion.

  • Profile picture of LPH2005 LPH2005 said 1 year, 7 months ago:

    My students fussed when BP was installed; however, tweaking the child-theme, integrating mediawiki better into BP, and getting the activity stream to the front page helped tremendously. There are tons of plugins that helped, too.

    The default BP theme takes getting used to – and – this site’s theme is a little daunting. For example, it is hard to find past forum posts.

    Yet, I’m new to BP, my php skills are poor, and my css is trial-n-error. So, BP is a great base and I’m quite satisfied that it’s going in the right direction.

    My only real wish-they-had-it-now feature is for the activity stream to be real-time – so that a page refresh is not required when something new happens. Other than that – I’m learning BP through everyone’s suggestions here (ripping out php files, changing css, etc). I do look forward to 1.3 ;)

  • Profile picture of abcde666 abcde666 said 1 year, 7 months ago:

    @modemlooper

    what do you mean when saying “Maybe changing forums to discussions?”

    you mean just changing the wording from Forum to Discussions or do you mean anything else ?

    Many thanks,

  • Profile picture of David Lewis David Lewis said 1 year, 7 months ago:

    I also hate buddypress.org since they started to “eat their own dog food”. Ironic. I find is very difficult to find past postings. And the whole “comment on a forum post in the stream *OR* in the original thread” is absolutely insane. When a user makes a comment… don’t make them THINK about where to make it. They should just make the comment and it should show up in *BOTH* places. I think that is by far the biggest usability problem with BP right now. It also drives me crazy how you can message anyone by typing their username in “Compose > Sent To” but only your friends show up in auto-complete. Makes no sense. So you get the proper feedback for friends… but not for other people who are equally legitimate recipients.

  • Profile picture of josh101 josh101 said 1 year, 7 months ago:

    I think the system fine my self. Just one thing I have to say. Dont use the forum system as your main forum use spf. the froum is fine for group but dont use it on your main part. Group should not get cool stuff like the main end any how. So I have no problems.

  • Profile picture of r-a-y r-a-y said 1 year, 7 months ago:

    I also hate buddypress.org since they started to “eat their own dog food”. Ironic. I find is very difficult to find past postings.

    bp.org needs a tab with forum topics started similar to the “My Topics” tab on the forums tab available on a stock BP install.

    The whole “eat your own dog food” logic doesn’t really apply well on a site like bp.org because bp.org is not supposed to be like a social site. It’s more of a developer community that isn’t activity stream centric. Even Facebook uses an older version of PunBB for their developer community, FB doesn’t eat their own dog food.

    And the whole “comment on a forum post in the stream *OR* in the original thread” is absolutely insane. When a user makes a comment… don’t make them THINK about where to make it. They should just make the comment and it should show up in *BOTH* places.

    I brought up this issue a long time ago when BP 1.2 was being built. Easier said than done I’m afraid. That’s why there’s a “disable activity commenting for blog posts and forum threads” in the BP admin area. If it was easy, I’m sure it would have been implemented.

    It also drives me crazy how you can message anyone by typing their username in “Compose > Sent To” but only your friends show up in auto-complete. Makes no sense

    Actualy, it does make sense. You’d most likely message your friends for the most part. This also helps prevent PM spam. If you really wanted to message someone, you could go to their profile page and message them. Or if you intend to message them more than once, become their friend.

    Your request could be extended via a plugin (which doesn’t exist yet!).

  • Profile picture of abcde666 abcde666 said 1 year, 7 months ago:

    there are internet-developers and long-time internet-pros on this forum, not even those experts who have spend their last few months with BP understand how to use bp.org (as per comments above). Imagine newcomers: they will have no chance understanding bp.org