Once it’s running.
Started 1 year, 5 months ago by: katemgilbert
My users are getting a welcome email that includes a totally different site name, not at all associated with our site. I can’t find where to edit this text in BuddyPress. I installed the Welcome Pack plug-in in an attempt to set up a custom email message to welcome new users, but now can’t find where to edit the welcome email text. I see in the welcome pack settings where to enable/disable the welcome message, but where can I edit the subject and body of the email itself?
There should be a tab called “Emails”, right below the title graphic. e.g. http://yfrog.com/bd6mpp
@djpaul – I see the Email tab, but when I enable email customization and choose an email to customize from the drop-down, there are no fields to modify the email text itself. I save settings but can’t find any edit fields for the email subj and body. Here’s a screenshot of what I see: http://img825.imageshack.us/img825/6920/welcomepack.png. What am I missing?
1) Is there anything in that dropdown? 2) Does http://your domain/wp-content/plugins/welcome-pack/includes/js/admin.js exist? Can you open it in a web browser ok? 3) What browser are you on? If you know how to check the javascript console for errors, anything?
@djpaul – thanks for your response. Yes, http://domain.com/wp-content/plugins/welcome-pack/includes/js/admin.js exists. I am using Firefox.
I checked for javascript errors and it looks like it found 3, all relates to the emails in welcome pack. Here’s a screenshot of the error report: http://img203.imageshack.us/img203/1227/jserrors.png.
Here is a screenshot of the dropdown expanded: http://img299.imageshack.us/img299/9350/dropdown.png. Looks normal to me.
I am going to try uninstalling and then reinstalling the plug-in. I’ll let you know if that resolves it. Let me know if you have any other tips. Thanks again.
**follow-up edit: deleting and reinstalling the plug-in via WordPress’s built in plug-in installer did not correct the issue. same js errors occur**
Ah hah. Yes, this is something I’ve fixed for the next version. It occurs when you aren’t using The default theme’s JavaScript. Have a read through http://buddypress.org/community/groups/welcome-pack/forum/topic/couple-of-issues-with-2-1/ for now.
@djpaul – Thanks! Inserting the function code at the top of admin.js worked. I now see the fields.
Where can I find the syntax for calling member and site data in the customized email? For example, username, password, site URL, site name, etc.
That’s not possible in the current version. You can only reorder the text that’s already substituted in by BuddyPress, for the “%s” or “%d” placeholders.
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